A product or opening
Name the window or door type, or describe the opening and how the customer wants it to operate.
For US dealers, builders and distributors
Review a Custom Aluminum Window or Door Around a Live Project
Start with the product, an approximate opening and a destination ZIP code. X Star can help narrow the system and quotation scope before you prepare a complete RFQ or customer drawing.
No complete drawing is required for the first conversation.
Established in 2012Project-specific configurationPre-production drawing reviewExport order coordination
Low-friction first review
Start with the information you already have
You do not need to complete a technical package before asking whether a system is worth reviewing. These three details are enough to begin.
An approximate size
A rough width × height is enough for the first review. Final dimensions are confirmed later on the production drawing.
Quantity and destination
Estimated quantity and a delivery ZIP code help us discuss configuration, packing and quotation scope.
Comparing suppliers now? Use our aluminum window and door supplier evaluation checklist →
Reduce cross-border purchasing risk
Confirm the important points in writing before ordering
Product names and general brochures are not enough for a project purchase. The selected configuration, applicable documents and commercial responsibilities should be matched to the actual order.
System and configuration
Model, opening style, panel layout, glass, finish, hardware and compatible screens are documented for the selected order scope.
Applicable technical documents
Testing or certification information is checked against the specific series, configuration and project requirement — not assumed from a product name alone.
Commercial and freight scope
The quotation should identify the agreed Incoterm, included freight scope and destination so landed-cost responsibilities can be compared clearly.
Lead time and approvals
Production timing is confirmed after the configuration, order details and drawing-approval steps are clear.
Inspection and packing records
Agree in advance which checks, photos or packing records your project requires so they can be included in the order workflow.
After-sales terms
Order records support parts identification. Warranty, replacement and service responsibilities should be confirmed in the written order terms.
Exact size limits, performance values, document applicability, pricing, lead time and shipping scope depend on the selected system and order. They are confirmed privately during project review rather than presented as universal claims.
Planning a shipment with products from multiple suppliers? Read about mixed-load container loading and explore our other dealer resources.
Explore Dealer-Ready Product Systems
These detailed pages organize common dealer questions and quote requirements. Additional aluminum window and door configurations are available in the complete catalog.
Aluminum Bifold Doors
Multi-panel folding systems for wide openings, patios and indoor-outdoor projects.
View dealer supply details →
Aluminum Sliding Doors
Heavy-duty and narrow-frame options for modern residential and project openings.
View dealer supply details →
Retractable Screen Doors
Compatible insect-screen options for selected bifold, sliding and window systems.
View dealer supply details →Dealer questions
Does X Star work with dealers and project buyers of all sizes?
Yes. We welcome enquiries from dealers, contractors and project suppliers of all sizes — including sample orders and smaller projects. Order requirements depend on the product system, configuration and shipping plan.
Can I request pricing for a live customer project?
Yes. Send the opening sizes, product type, quantity, destination ZIP code and target date. Project-based information produces a more useful quote than a generic price list.
Do I need complete drawings before contacting X Star?
No. A product type, approximate opening size, quantity and destination ZIP code are enough to start. Drawings, photos and detailed specifications can be exchanged privately after we connect.
Do you provide drawings before production?
Yes. Production drawings are prepared for confirmation after the order scope is agreed. Manufacturing starts only after the required details are approved.
Can I order doors and matching retractable screens together?
Yes. Compatible screen systems can be included with selected bifold and sliding door orders so sizes, finish and shipment can be coordinated.
Are testing documents applicable to every configuration?
Not automatically. Document availability and applicability depend on the selected product series, configuration and project requirements. Share the project location and required standard so the relevant information can be checked before ordering.
What shipping costs and import responsibilities are included?
The agreed Incoterm, included freight scope and destination are stated for each quotation or order. Importer-of-record, duties, port or terminal charges, final-mile delivery and unloading should not be assumed unless they are included in writing.
How do you handle after-sales parts?
Order records help identify the correct components. When an issue is documented, the team can confirm replacement hardware or parts and arrange the appropriate response.
Dealer and project enquiry
Start with a technical question or live project
A product type, approximate opening, quantity and customer ZIP code are enough for the first review. Photos, drawings and detailed specifications can be exchanged privately after we connect.
- • Focused enquiries normally receive a reply within one business day.
- • Technical and certification questions are checked against the selected system.
- • Quotation and shipping scope are confirmed in writing for the actual order.
Email: [email protected]
WhatsApp: Discuss a live project